PCTEL

FAQ » Possible errors

1.	With an attempt at the connection appears error 408TIMEOUT 408 is the wrong firewall settings, sip 5060 and more than 8000 rtp
2.	Registered in the system, added funds, trying to call-error 403 Error 403, it means you entered the wrong user name or password, you may have used the sign "-"
3.	I have no connection. Gives an error 499 and 478. Help to solve the problem. Error 499-missing, or incorrectly selected codec (set). Error 478-arises in the X-LITE once failed to install toll caused by the party (for various reasons).
4.	When I try to dial landline number, the system writes "forbidden" Most likely, the account does not have enough funds for the accomplishment of the phone call.
5.	ПУСК - Стандартные - Командная строка. Команда - tracert sip.pctel.ru Для комментариев можете присылать полученные данные на service@pctel.ru
6.	STUN Сервера в PCTEL нет. Можете использовать любой. Например: stun.zoiper.com порт 3478 или stun.sipnet.ru порт 3478 Помогает в случаях, когда до Вас не могут дозвониться.